Terms & Conditions
Kindly take some time out to read our terms and conditions (online purchases) to ensure a fuss free and enjoyable shopping experience. By shopping with us, you are deemed to have acknowledged, understood, and agreed to the terms as stated below.
- Our working days are from Mondays to Fridays, excluding weekends and public holidays.
- For all sales enquiry, kindly email us at firstname.lastname@example.org with your order number.
- All transactions (emails and payment verifications) will be attended to within 1-2 working days.
Purchase And Delivery
- Kindly ensure you have selected the correct item(s) in the correct colors/sizes before checking out. Missha Studio will not be able to amend orders once they have been confirmed and will not be held liable in the event the wrong colors/sizes are selected, or if duplicate orders are placed.
- Kindly ensure the full and correct address is stated, including your mobile number. Orders with incomplete/incorrect information may result in delayed delivery. A re-delivery fee will apply if parcel is returned.
- Orders will be shipped out within 1-2 working days (unless otherwise stated) upon payment verification.
- Mailing days include weekdays only, excluding weekends and public holidays.
- Missha Studio reserves the right to accept or reject any order(s).
- Collect the purchased item at retail store is not possible at this moment.
Making A Purchase
- Please note that by adding item(s) into your cart, it does not signify you have successfully purchased the item(s). Item(s) is only secured upon submission of payment.
- Upon checking out your order, you will be directed to iPay88’s secure payment site. Please kindly make payment immediately via the iPay88’s secure payment site to secure your order.
- All orders will automatically be deemed void if you leave the iPay88’s secure payment page. Payment made will NOT be synced with our server should you leave the payment page, this will result in your items being Out of Stock. In the event where payment is made but items are Out of Stock, there will strictly not be any refunds made. A store credit will be issued.
- All prices are final upon payment checkout. Refunds will strictly not be allowed in the event item purchased is available on sale thereafter.
- Measurements stated may vary 0.55-0.75". It does not consider as a defect and no exchanges will be accepted.
- For printed items, please note that placement of prints will differ for every piece due to the cut of the fabric.
- Colors shown may have slight vary on different screens as different tech devices have different specifications. Requests for exchange/return due to such reason will be rejected.
Discount Codes / Vouchers
- If you have a discount code, kindly ensure to input the code before checking out for discount to be valid. No Refunds will be made for orders that did not input the discount code at point of purchase.
- Discount codes are strictly non-extensible.
- Orders placed using discount codes are not applicable for exchange or returns.